The simple answer is Yes. Although the actual riding level is easy to moderate, some experience riding a bike is a must. The e-Bikes are very easy to ride, and we conduct a 20 minute safety briefing at the start of each tour and check in individually with each participant before we depart.

By all means, you can supply your own helmet if you prefer, but it is not necessary. We will provide each participant with a ‘one size fits all’ Ampd Bros Urban Bike Helmet, which are CE / CPSC / AS/NZ Certified. Each helmet has a large size adjustable disc so will fit all heads, big & small.

Comfort is key. Wear comfortable clothing as if you would going for a normal bike ride. Bring a light jacket if the forecast looks a bit cool and closed toe shoes are a must. We also encourage sunglasses & suncream when applicable., and encourage you to bring a bottle of water.

The ride is classified easy to moderate. A reasonable level of fitness is preferred. They will be 1-2 inclines on the ride, but once taught how to use an e-Bike correctly, this should be a breeze.

Although the majority of the e-Ride is on designated bike paths or in designated bike lanes, there is some parts where riding on a road is required. These will usually be done on quiet streets and will be performed under the instruction of the ride leader in single file, where your safety is our absolute focus.

You may leave any small items you do not wish to carry during the ride at the meeting point, in the company car. This car will be locked during the duration of the ride. All belongings are left at your own risk.

e-Bike Tours can still go ahead with forecasted rain, as long as it is not severe. Routes/times may be altered to ensure completion. In the event of severe weather (e.g. excessive rain, lightning, etc.) where the e-Bikes are not used at all, a credit will be given for the determined pro-rata amount of the e-Bike contribution to the Tour. A Tour, taking in same or similar site visits, along with planned hospitality lunch or dinner, will still occur to maximise enjoyment of the client.

If a Tour is completely cancelled due to the decision of Yarra Valley X, then a full refund will be offered. If a tour is cancelled by the client, then a full refund will be offered if it is greater than 30 days from the Tour date.

Riding bikes carries risk with a chance or injury. Each tour will have a minimum of one ride leader who will be an AusCycling accredited to lead groups, experienced in group riding and qualified for First Aid & CPR. Yarra Valley X is insured for $20m public liability insurance under Lloyds of London. A waiver & release form will be provided to all participants at the time of booking, or before the tour begins. The provision of this document and participation on the tour is acceptance of all terms.